Terms of Use

Updated March 13, 2026

This website, including all information, materials, resources, and features available through OpExMD, PLLC (the “Webite”), is owned and operated by OpExMD, PLLC (“OpExMD,” “We,” “Us,” or “Our”). The Website is intended to provide educational information related to hormonal and metabolic health during perimenopause and menopause.

By accessing or using this Website, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please refrain from using the Website.

Educational Purpose Only

The information provided on this Website is for general educational purposes only. It does not constitute medical advice, diagnosis, or treatment. The content on this Website is not a substitute for individualized medical evaluation by a qualified healthcare professional.

Use of this Website does not establish a physician–patient relationship. A formal consultation and executed agreement are required before medical care can be provided.

Never disregard professional medical advice or delay seeking medical care based on information found on this Website.

No Physician–Patient Relationship

Accessing, reading, or interacting with this Website, including submitting contact forms or downloading resources, does not create a physician–patient relationship between you and Dr. Hanah Polotsky.

A physician–patient relationship is established only after:

Completion of required intake documentation
Acceptance into care
Execution of a formal medical services agreement

Telemedicine and Licensure

Medical services are provided only to patients located in states where Dr.HanahPolotsky is licensed to practice medicine. You are responsible for ensuring that you are physically located in an eligible state at the time of any telemedicine encounter. Prescription decisions are made only after appropriate medical evaluation and when clinically indicated.

No Guarantees

While we strive to provide accurate and current information, we make no representations or warranties regarding the accuracy, completeness, or reliability of information provided on the Website.

The Website is provided “as is” without warranties of any kind, express or implied. We do not guarantee specific health outcomes from use of the information provided.

Your use of the Website is at your own risk.

Contact Form / Website Form — PHI Warning

Do not submit protected health information (“PHI”), including symptoms, diagnoses, medications, or medical history, through the Contact Form. This Website is not a secure medical communication channel and does not constitute a HIPAA-covered platform. For medical inquiries, contact us directly at drhanah@opexmd.com.

Limitation of Liability

To the fullest extent permitted by law, OpExMD and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or reliance upon information provided on the Website.

Some jurisdictions do not allow certain limitations of liability; in such cases, liability is limited to the maximum extent permitted by law.

Third-Party Links

The Website may contain links to third-party websites or resources. We do not control and are not responsible for the content, policies, or practices of any third-party websites. Inclusion of such links does not constitute endorsement.

Telemedicine Informed Consent Disclosure (Colorado C.R.S. § 12-240-107)

Telemedicine services involve the delivery of healthcare using electronic communications. As with any medical service, there are potential risks, including technical failures, limitations on physical examination, and privacy risks inherent in electronic transmission. Medical services are provided through telemedicine using secure video technology. Telemedicine has limitations compared to in-person care and may not be appropriate for all medical conditions. By scheduling a visit, patients acknowledge these limitations and consent to telemedicine care.

You have the right to withhold or withdraw consent at any time. Telemedicine services are provided only to patients physically located in a state where Dr. Polotsky holds an active medical license at the time of the encounter, including New York, New Jersey, and Colorado.

Scheduling Disclaimer

Scheduling a consultation does not establish a physician–patient relationship. A physician–patient relationship is established only after a formal consultation and mutual agreement to provide care.

No Surprises Act — Good Faith Estimate Notice (45 C.F.R. § 149.610)

You have the right to receive a 'Good Faith Estimate' explaining how much your medical care will cost. Under the No Surprises Act, healthcare providers must give patients who don't have insurance, or who are not using insurance, an estimate of the expected charges for medical services before scheduling. You can ask for a Good Faith Estimate before any service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. For questions, visit www.cms.gov/nosurprises.

State Licensure List

Currently Dr. Polotsky is licensed in Colorado. (NY &NJ)

Scope of Practice / Dual-Entity Disambiguation

Leadership consulting, coaching, and educational services offered through OpExMD Consulting, LLC do not constitute medical services and do not establish a physician-patient relationship. These services are distinct from clinical medical services provided through OpExMD, PLLC. Performance Strategy and Leadership Optimization services provided within the Optimization Program are intended for professional development and executive performance. While informed by your physiological profile, these sessions are not medical treatments for psychiatric disorders and do not constitute or replace professional psychotherapy or mental health counseling. Engagement in performance coaching does not replace the need for a primary care physician or a licensed mental health professional for non-endocrine related concerns.

CAN-SPAM / Email Opt-In Compliance

By submitting your email address, you consent to receive educational communications from OpExMD. You may unsubscribe at any time. We do not sell or share your email address. Subscribing does not create a physician-patient relationship.

Cookie/Tracking Disclosure

This website uses cookies and third-party analytics tools (including Google Analytics) to collect anonymous usage data. We do not use tracking cookies to collect protected health information. You may adjust your browser settings to decline cookies at any time.

Outcomes Disclaimer

Results described in testimonials or case studies are not typical and are not a guarantee of outcomes. Individual results vary based on effort, background, and circumstances.

ADA / Non-Discrimination Notice

OpExMD does not discriminate on the basis of race, color, national origin, sex, age, or disability in its programs or activities.

Emergency Disclaimer

This website is not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.

Direct-Pay Practice

OpExMD is a direct-pay medical practice and does not bill or accept insurance. Fees, policies, and program structures are outlined separately in the patient agreements. Program fees do not include labs, imaging, or prescriptions, which are billed separately by those entities.

Notice Regarding Medicare & Medicaid Beneficiaries

OpExMD is a specialist direct-pay practice and does not participate in the Medicare or Medicaid programs on this Website.. Because Dr. Polotsky is an enrolled Medicare provider in other clinical settings, federal law requires that she bill Medicare for all covered services provided to Medicare beneficiaries. As OpExMD is not structured to support Medicare billing, we are unable to accept patients who are currently enrolled in Medicare or Medicaid (including Health First Colorado, NY Medicaid, and NJ FamilyCare). By using this Website or requesting a consultation, you represent and attest that you are not a Medicare or Medicaid beneficiary and that you do not have active coverage under these programs. We cannot accept out-of-pocket payments from Medicaid beneficiaries for services that are otherwise covered by the state medical assistance program. If your insurance status changes, you are required to notify us immediately.

Intellectual Property

All content on this Website, including text, graphics, logos, images, and materials, is the property of OpExMD unless otherwise noted and is protected by applicable intellectual property laws. Content may not be reproduced or distributed without prior written permission.

Governing Law

These Terms of Use shall be governed by the laws of the State of Colorado, without regard to conflict-of-law principles.

Any disputes arising from use of the Website shall be resolved in Colorado state or federal courts.

Modifications

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes acceptance of those changes.

Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and OpExMD regarding use of the Website.

Contact

If you have questions regarding these Terms of Use, please contact: drhanah@opexmd.com

The Physician’s Guide to the Midlife Brain

Restore clarity and focus during midlife physiological changes.

The information on this website is for educational purposes only and does not constitute medical advice. Use of this website does not establish a physician–patient relationship. Medical services are provided via telemedicine only to patients located in states where Dr. Hanah Polotsky is licensed to practice medicine. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.